Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Email - enquiries@townandcountryheatingandplumbing.co.uk

What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes:

• Names and contact details.

Lawful bases

Our lawful bases for collecting or using personal information for service updates or
marketing purposes are:

• Consent

Where we get personal information from

• People directly

How long we keep information

There is no set time limit for how long we will keep your data, but if you unsubscribe
from our marketing material, we will permanently remove you from our database.

Your data protection rights

Under data protection law, you have rights including:

‍Your right of access - You have the right to ask us for copies of your personal data.‍

Your right to rectification - You have the right to ask us to rectify personal data you think is
inaccurate. You also have the right to ask us to complete information you think is
incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain
circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the
processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your
personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data
you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the
right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have
one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the
top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to
us using the contact details at the top of this privacy
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Last updated
22 May 2024

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